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Today’s Customer – Prosumers


Customers Are A Changin’
Just when you thought you had customer service figured out, here come a new term, for a new type of customer. Though the name may be new, the customer type has been evolving for some time. I’m sure you’ve noticed, the Information Age has allowed your customers to access information more easily and quickly. They can research the products and services of several companies in a matter of minutes. Sometimes, consumers know about your latest products in advance of your announcement. Information has a way of getting around, faster than ever...


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West Coast Office - Headquarters
655 Lewelling Boulevard, #443
San Leandro, CA 94579
(510) 352-2121
Kennette Reed & Associates
contactus@kennettereed.com
East Coast Office
4002 Highway 78, Suite 530-149
Snellville, GA 30039
(678) 369-6864